Privacy Policy
Version 1.0 · Effective October 18, 2026 · Last updated: October 22, 2026
US residents only. The Services are currently only available to people living in the United States. The Services will become available in other countries as SovereignOS expands into them and if local laws allow. In Place Impact, LLC's place of business is Charleston, SC.
This policy explains what In Place Impact, LLC ("we", "us") collects when you use the Hearth & Charter™ website, the 9 Sovereign Lives Score and related Services, why, who helps us process it, how long we keep it, and how you can delete it. We built Hearth & Charter to help you keep more of your data in your own hands, so we collect as little as we can.
Agreement required. To create an account or save your results, you must agree to both our Terms of Service and this Privacy Policy.
1. The short version
- We collect the minimum we need to produce your score and report.
- We never sell your personal information and we don't use it for third-party advertising.
- Your individual answers stay in the score application (Base44). Only your contact details, location and headline result go to our CRM (Zoho).
- If you stop before giving your email, your answers are discarded and nothing is stored against you or sent to our CRM.
- You can delete your data at any time. Deletion is completed within 45 days, and your data is not shared in the meantime. Activity logs kept by our hosting provider (your account email and your actions in the app) cannot be deleted, but if your account is deleted they will not be used.
- The Services are for adults 18+ only. You must confirm you're 18 or older before we save your results or create an account. Until then, your answers stay only in your browser and are discarded if you leave.
- We do not ask for, and do not want, information about your religion, politics, health or sexuality. If you choose to add something like this to your own Charter, it stays there.
2. What the 9 Sovereign Lives Score collects
| Data | Why | Where it's kept |
|---|---|---|
| Age confirmation (18+), given before results are saved or an account is created | The Services are for adults only | Score app session; saved with your record only if you go on to give your email |
| First name, email; last name (optional) | To send your report and, if you opt in, guides and tips | Score app; Zoho CRM |
| Country (United States) and state (required, because privacy laws vary by state); city/town (optional) | To confirm you're in the US (where the Services are offered), apply the right state rules, and make your report fit your location | Score app; Zoho CRM |
| Version (individual/family or small business) | To ask the right questions | Score app; Zoho CRM |
| Your answers (Yes / Partly / No; no free text) | To calculate your result and write your report and Charter template | Score app only, never sent to the CRM |
| Your result ("X of 9 sovereign lives secured", which lives are at risk), score date | To deliver your report, remind you to re-score, and send relevant guides | Score app; Zoho CRM |
| An internal overall score (0-100), never shown to you | To group similar results for educational follow-up emails | Score app only |
| Consent choices and timestamps, policy version | Proof of your choices | Score app; Zoho CRM |
If you stop before the email step, the answers held in your browser session are discarded. Nothing is saved against you and nothing reaches Zoho.
The score never asks for account numbers, balances, passwords, government ID numbers or the contents of your documents. Please don't include them in anything you send us.
We use the "Money & Value at risk" flag only to send you our own educational emails. We never use it to target third-party financial offers, and we never share it with partners or third parties.
Other data
Purchases: if you buy something, Stripe collects your payment details. We receive confirmation of the purchase, not your full card number.
Messages: if you email us at sovereignlives@sovereignos.world, we receive your name, email and message, and use them only to reply to you. Please don't send account numbers, passwords, or sensitive financial or health details through messages or support. We don't need them to help you.
Funding resources list (optional): if you join this list on our home page, we collect your email, your first name if you give it, and your consent choice with a timestamp. We use them only to email you when funding resources (educational sessions and grant information) are available, not for the score's guides or other marketing. They are kept in Zoho with the tag "HC_Funding_Interest". You can unsubscribe at any time, and we delete the record if you ask. This list is information only and is not an offer of any security or investment.
Town results (optional, later): only if you tick the separate box. Town results are shown only when at least 20 people in that town have joined in, are rounded, and never show anyone's individual answers. Some answers (community groups, conscience, local self-government and your Charter values) are never included. You can withdraw at any time, and you're removed from the next snapshot.
Cookies and analytics: we use only the cookies and similar storage needed to run the site and keep it secure. Our hosting provider, Base44, also records basic usage analytics (page views and a session identifier) to operate the site. We do not use advertising or cross-site tracking cookies, and we never sell or share your personal information for advertising.
Age verification (future paid accounts only): we do not collect ID today. If we ever require age verification for paid accounts, we will use a third-party verifier or delete any ID image immediately after the check, keep only a pass/fail record, and update this policy before we start.
3. Who processes your data for us
- Base44 (Wix.com Ltd.): hosts the score application and stores your answers and report.
- Zoho (Zoho CRM and Zoho Campaigns): stores contact details, headline results and consent records, and sends your report and, if you opt in, our emails.
- Stripe: processes payments for paid products and membership.
Each acts as our service provider (processor) under a data processing agreement. We may also disclose information if the law requires it.
4. Emails and consent
Your report email is part of the service you ask for, and it carries no paid-product promotion at the top. Marketing emails are optional: they're sent only if you tick the separate, unticked box, and you confirm by email (double opt-in). Every marketing email includes an unsubscribe link and our postal address, and we honour unsubscribes promptly (and within 10 business days at most).
5. How to delete your data
You can delete your data at any time:
- In the score app: use the "Delete my data" link on your results page.
- By email: write to sovereignlives@sovereignos.world with the subject "Delete my data", from the email address you used, or write to sovereignlives@sovereignos.world.
We will delete your answers, report and contact record from the score app and Zoho within 45 days and confirm when it's done. We keep only your email address and an opt-out flag on a suppression list, so we never email you again by mistake. Records we must keep by law (for example purchase and tax records) are kept only as long as required. Backups roll off on their normal cycle. You can also ask for a copy of your data or ask us to correct it.
6. How long we keep data
| Data | How long |
|---|---|
| Answers you started but didn't finish (no email given) | Discarded when you leave; never stored against you |
| Answers and report | Until you delete them, or 24 months after your last sign-in or score |
| Zoho lead record | Until you delete it, or 24 months after your last email interaction |
| Funding resources list | Until you unsubscribe or ask us to delete it, or 24 months after our last email to you |
| Unsubscribed contacts | Email address and opt-out flag only, to honour your opt-out |
| Consent records | As long as the related data, plus 3 years |
| Purchase records | As required by tax law (generally 7 years) |
7. Security
We use reasonable safeguards, including access controls and encryption in transit. No system is perfectly secure. If a breach affects your personal information, we will notify you as required by law, including South Carolina's breach-notification law.
8. Adults only
The Services are for people aged 18 and over. You must confirm you're 18 or older before we save your results or create an account. Until then, your answers stay only in your browser and are discarded if you leave. We do not knowingly collect personal information from anyone under 18, and the Services are not directed to children under 13. If we learn we have, we delete it.
9. Your rights by location
United States: depending on your state, you may have rights to know, access, correct, delete and opt out.
Outside the United States: the Services are currently available to US residents only. However, some Base44 and Zoho servers are located outside the United States. Our providers use standard safeguards, such as contractual protections, for any data stored outside the US. Other countries come later as SovereignOS expands, and this policy will be updated before then.
10. Changes
If we change this policy we will post the new version with a new date and tell you about material changes by email.
11. Contact
By mail: In Place Impact LLC, #1356, 78 Folly Road Ste B9, Charleston, SC 29407, United States. Privacy questions, access, correction and deletion requests: sovereignlives@sovereignos.world (primary) or sovereignlives@sovereignos.world.
Governing law: South Carolina, USA. See also our Terms of Service.